Terms of Service

Effective date: November 11, 2026

These Terms of Service are an agreement between you and Ohio CareLink LLC, 150 Springside Dr., Suite B245, Akron, OH 44333 (phone (330) 785-7841, email support@ohiocarelink.com). By using this website or our phone and text services, you agree to these terms.

Our service

Ohio CareLink LLC is a patient care-coordination service. We help people find and schedule care with independent providers. We are not a medical provider or a law firm. We do not provide medical or legal advice, diagnosis or treatment. The providers you see are independent and make their own medical decisions. We do not guarantee any result, including that a provider will accept you, that care will be covered by insurance, or any medical, insurance or legal outcome.

How we are paid

Participating providers may pay Ohio CareLink LLC for scheduling and care-coordination services. You never pay us anything.

Shared ownership

Some participating providers may share ownership with Ohio CareLink LLC. If we schedule you with a provider that shares ownership with us, your care coordinator will tell you before you book.

Eligibility and accurate information

You must be 18 or older, or a parent or legal guardian acting for a minor. Please give accurate information, and search only for a crash you were involved in.

SMS terms

Program name: Ohio CareLink appointment & care-coordination messages
Description: appointment scheduling, confirmations, reminders and follow-ups
Message frequency varies.
Message and data rates may apply.
Reply STOP to cancel. Reply HELP for help.
Carriers are not liable for delayed or undelivered messages.
Support: (330) 785-7841 or support@ohiocarelink.com
See our Privacy Policy and these Terms of Service.

We send text messages only to people who have agreed to receive them, and every text includes STOP to opt out. Consent to receive calls and texts is not a condition of any purchase or service. Calls come from live care coordinators and may be recorded for quality and training.

Disclaimer and limitation of liability

This website and our services are provided “as is” and “as available.” To the fullest extent permitted by law, Ohio CareLink LLC is not liable for any indirect, incidental or consequential damages arising from your use of the website or our services, or for the acts or omissions of any independent provider.

Changes

We may update these terms. The effective date above shows when they last changed.

Governing law

These terms are governed by the laws of the State of Ohio.

Questions

Ohio CareLink LLC
150 Springside Dr., Suite B245, Akron, OH 44333
Phone: (330) 785-7841
Email: support@ohiocarelink.com